← All posts

Product

Funding and AT-HM markup, now checked before you approve

Every client-billable invoice now gets two extra checks before you approve it. Does the client have enough funding to cover it? And on Assistive Technology and Home Modifications lines, is the markup inside the cap? If either check fails, a warning shows at the top of the invoice.

Is there enough funding?

A Support at Home client does not have one budget. They have a quarterly Home Support budget, separate allocations for Assistive Technology and Home Modifications, and sometimes a Home Care Account holding unspent Home Care Package funds. An invoice can look fine against the total and still overdraw one of them.

Invoice Harbour checks each invoice against the client's projected balance in every pool it draws on. If a balance cannot cover the invoice, you see Not enough funding for Home Support (or Assistive Technology, or Home Modifications).

Money already committed under a purchase order is not counted again. If an invoice line matches a purchase order line, only the amount over the order counts as new spend. An invoice that matches its purchase order exactly will not trigger a warning.

Is the AT-HM markup inside the cap?

The AT-HM Scheme limits how much a provider can add on top of the supplier's cost. For Assistive Technology the cap is 10% or $500, whichever is lower. For Home Modifications it is 15% or $1,500, whichever is lower.

Invoice Harbour compares the markup on the invoice against that cap. The check is per invoice, not per line, so an item the supplier has split across several lines is treated as one item. If the markup is over, you see Markup on Assistive Technology lines exceeds the AT-HM scheme cap (or Home Modifications).

A warning, not a block

Neither check stops you publishing. You might know a top-up is on the way, or that the markup figure is a quoting quirk. The warning is there so you see the problem before the invoice goes to your finance system and care platform, not on next month's statement.

Nothing to set up

The checks run on their own. The funding check waits until the client's balances have loaded from the care platform, so a warning is never based on half the picture.

If there are other checks you would find useful at approval time, tell us.

More from the blog

Product

ABN, GST and bank details, now checked before you approve

Three questions about a supplier that nobody asks on every invoice, because there is no time. Is their ABN still active? Are they actually registered for GST? And are the bank details on this invoice the same ones we have on file? Invoice Harbour now answers all three on the approval screen. The ABN and GST status come from the Australian Business Register. The bank details on the invoice are compared with the supplier's account on file in your finance system. If something does not line up, you see a warning before you publish. It is advisory, so it never blocks you, and there is nothing to set up. The checks run as invoices come in. What else would you want checked at approval time?

Product

A purchase order is a plan. The invoice is what actually happened.

A purchase order is a plan. The invoice is what actually happened. Most of the time the two don't match, and the gap is where a client's budget drifts without anyone noticing. Four weeks of podiatry gets ordered at the agreed rate. Three visits are delivered, one is cancelled. The invoice comes in at a different figure and the budget still shows the original number. Your care manager is working from numbers that are wrong. Invoice Harbour matches each invoice line against the purchase order and writes the actual figure back, so the budget reflects what was delivered rather than what was planned. No migration. It works with the care platform and finance system you already have.

Product

Invoice automation is not just for the big providers

We often see smaller providers assume the only way to process invoices is manually. Everything else looks like a big project, or built for the big providers. That's not the case. Invoice Harbour assigns every line its Support at Home service type automatically. No manual coding, no lookup table. The invoice goes back to your care platform correctly coded, ready to claim. No migration. It works with the care platform and finance system you already have.