Our story
Why we built Invoice Harbour
Invoice Harbour was built on a simple belief: aged care providers deserve back-office tools as thoughtful as the care they deliver.
The problem
Where it all started
One of our founders, Jeremy Burns, spent years inside the accounting team of a home care provider in Newcastle NSW, where he saw first-hand how much time and energy went into reconciling invoices, chasing approvals, and stitching together data from disconnected systems.
As the sector moved toward Support at Home, it became clear that providers needed something better: a more seamless way to manage third-party services, designed for the realities of the new funding model rather than retrofitted from older ones.
Jeremy partnered with his brother Lachlan to bring that vision to life, with Lachlan joining as co-founder to design and build the platform.
The answer
What we built
Together, they set out to create what the industry had been missing: a single source of truth for supplier invoices. Aged care accounts payable automation that gives finance teams clear margin visibility, built-in purchase order matching, Support at Home coding and transparent client budget tracking, all in one place.
Just as importantly, we believe providers shouldn't have to change the systems they already rely on to work with us. Invoice Harbour connects to the care platform and finance system a provider already runs, so they keep the tools they trust while gaining the efficiency they need.
Today, we support aged care providers across Australia in delivering third-party services to their clients more efficiently and sustainably, freeing finance and operations teams to spend less time on paperwork, and more on the people in their care.
“It has reclaimed my time, given us deeper insights, and allowed us to refocus our energy on supporting our clients.”