Support at Home budget balances on every invoice

Each client's ongoing home support budget under Support at Home, their separate assistive technology and home modifications funding, and their unspent funds. Every projected balance is shown while reviewing the invoice, with the days remaining in its period.

Balances are synced from your care platform every night, and the time of the last sync is shown on the invoice. They are the care platform’s own projected balances. Nothing for finance to copy across by hand.

It helps you see it before approval. When a service group cannot cover an invoice, the shortfall draws on the client’s unspent funds, and the warning shows when those run out, so finance sees an invoice that would use them before it is approved rather than at month-end.

Support at Home replaced the Home Care Package program on 1 November 2025. Providers still have a tail of transitional clients and historical reconciliation to do. Invoice Harbour reads whatever funding records the care platform exposes, so legacy balances stay visible while new clients flow through the Support at Home structure.

Each service group on the invoice is judged against the projected balance shown for it. Where a group would fall short, a warning highlights it before the invoice is approved. Lines already matched to a purchase order only count the amount above what the order reserved, so a booked service is not charged twice. If a group is already in deficit, the warning shows even when every line sits inside its purchase order.