Support at Home service list coding on every invoice line

The list of services that can be delivered and funded under Support at Home, published by the Department of Health, Disability and Ageing. It groups services into three categories: clinical supports, independence and everyday living. The category decides whether the participant contributes. Assistive technology and home modifications sit within independence and are funded through the separate AT-HM scheme.

Services under Support at Home, on health.gov.au

A Support at Home ID from the service list. The list groups services into three categories: clinical supports, independence and everyday living, with assistive technology and home modifications inside independence. Each line on a supplier invoice is assigned the ID that matches the service delivered, AT-HM lines included. The path behind it is shown with the line, so a reviewer can see the reasoning at a glance.

Under Support at Home the category decides how the service is funded. Clinical supports are fully government funded. Most independence and everyday living services carry a participant contribution set as a percentage of the cost. A line coded to the wrong category is claimed against the wrong rules, which is how claims bounce and statements go out wrong.

From the service the care partner booked. When a line is matched to a purchase order raised in your care platform, the coding follows the funded service on that order. The invoice line inherits the client, the service and the funding it was booked against, so what was approved to be delivered and what is billed line up.

Not every line on a supplier invoice is a client service. A business expense can be marked as such on the invoice, and it goes to your finance system for payment without being coded or published to the care platform as a client service.

Yes. Coding is assigned as the invoice is read and shown on every line during review. Finance approves the invoice with the coding visible, and only then is it published to the care platform and finance system.